Kindly Adjust — by Kindly Organised

Make every interview more accessible.

Kindly Adjust gives candidates a simple way to tell you what would help — and gives your recruitment team the tools to make sure those adjustments actually happen.

Built for recruitment teams. Designed around candidates.

From £40 per Candidate Journey. No annual commitment required.

Reasonable adjustments shouldn't rely on guesswork.

Candidates don't always know what adjustments they can ask for. Recruiters don't always know what options exist. And interviewers don't always receive clear instructions about what needs to change.

Candidates

"I know what I struggle with, but I don't know what to ask for."

Recruiters

"I want to help, but I'm not always sure what options are available."

Interviewers

"Just tell me what I need to do differently."

Kindly Adjust connects those three experiences.

How it works

  1. 1

    Invite

    The recruiter sends the candidate a secure adjustment link.

  2. 2

    Understand

    The candidate tells Kindly Adjust what can make interviews or assessments harder for them.

  3. 3

    Explore

    Kindly Adjust suggests adjustments that some people find helpful.

  4. 4

    Request

    The candidate chooses what they would like to ask for.

  5. 5

    Arrange

    The recruitment team reviews and arranges the adjustments.

  6. 6

    Brief

    The interviewer receives clear instructions about what they need to do differently.

  7. 7

    Confirm

    The organisation records whether the agreed adjustments were delivered.

One simple process. Three better experiences.

Candidate

What can make interviews harder for you?

Processing verbal information
Processing time
Time pressure

Some people find these helpful:

Questions provided in writing

Candidates don't need to know HR terminology or disclose a diagnosis to start the conversation.

Recruiter

Open

3

Action

2

Upcoming

5

Agreed

8

Alex Morgan — Senior Business AnalystReview
Jordan Lee — Software EngineerReview

Recruiters can immediately see what needs their attention.

Interviewer

Please make the following adjustments

Questions provided in writing
Additional processing time
Questions asked one at a time

Interviewers see what they need to do — not unnecessary personal information.

Built to make accessibility easier to deliver.

Give candidates more control

Candidates can describe the barriers they experience and explore adjustments that may help.

Give recruiters clarity

Turn adjustment requests into a clear workflow with ownership, actions and deadlines.

Give interviewers simple instructions

Provide practical guidance without unnecessary personal or medical information.

Create consistency

Give recruitment teams one process for managing adjustments across interviews and assessments.

Understand what's happening

Use aggregated reporting to understand requests, delivery and candidate feedback.

Build accessibility into recruitment

Move away from relying on individual recruiters to know every possible adjustment.

Focus on what someone needs — not their diagnosis.

Kindly Adjust is designed around data minimisation. Candidates are encouraged to explain what would help them rather than being required to disclose unnecessary medical information.

Candidate-controlled requests
Role-based access
Limited interviewer information
Organisation data separation
Audit logging
Configurable data retention
Secure candidate links

Learn more in our Security & Trust centre.

Who Kindly Adjust is for

Designed for organisations with structured recruitment processes.

Financial services

Technology

Professional services

Universities

Public sector

Healthcare

Large employers

High-volume recruitment teams

Built for recruitment teams

Organisations use Kindly Adjust to make their adjustment process more consistent, transparent and candidate-friendly.

"Kindly Adjust gave us a consistent process for managing adjustment requests across all our recruitment teams. Candidates tell us what they need, and our recruiters know exactly what to arrange."

Head of Recruitment

A UK financial services firm

"Interviewers used to get inconsistent or incomplete information about adjustments. Now they receive clear, practical instructions without any unnecessary personal details."

Talent Acquisition Manager

A Russell Group university

"We wanted to move away from relying on individual recruiters to know every possible adjustment. Kindly Adjust gives us a structured, repeatable process that works for every candidate."

Recruitment Director

A large public sector employer

Pricing that scales with candidate use

Choose a plan based on how many candidates are likely to request adjustments. Recruiter access isn't charged per seat, and candidates are never blocked because you've reached your included usage.

Flexible / PAYG

Best for organisations with occasional or unpredictable usage. You only pay when a Candidate Journey is actually used.

£40per Candidate Journey

No annual commitment

Pay only when a candidate submits an adjustment request

  • No annual candidate commitment
  • Unlimited recruiter users
  • Candidate adjustment journey
  • Barrier → adjustment recommendations
  • Full adjustment library
  • Recruiter dashboard
  • Interviewer briefings
  • Candidate feedback
  • Organisation reporting
  • Pay only when a candidate submits an adjustment request
Request a demo

100 Candidates

Best for organisations with regular recruitment activity.

£2,500/year

100 Candidate Journeys included

£25 per included Candidate Journey

Additional journeys: £30 each

  • Unlimited recruiter users
  • Candidate adjustment journey
  • Barrier → adjustment recommendations
  • Full adjustment library
  • Recruiter dashboard
  • Interviewer briefings
  • Candidate feedback
  • Organisation branding
  • Organisation-specific guidance
  • Internal response targets
  • Internal escalation
  • Recruitment stage management
  • Multi-stage adjustment reuse
  • Analytics
  • Audit logging
  • Organisation administration
  • Support
Request a demo
Best for larger recruitment teams

500 Candidates

For larger recruitment teams managing higher volumes.

£10,000/year

500 Candidate Journeys included

£20 per included Candidate Journey

Additional journeys: £25 each

  • Unlimited recruiter users
  • Candidate adjustment journey
  • Barrier → adjustment recommendations
  • Full adjustment library
  • Recruiter dashboard
  • Interviewer briefings
  • Candidate feedback
  • Organisation branding
  • Organisation-specific guidance
  • Internal response targets
  • Internal escalation
  • Recruitment stage management
  • Multi-stage adjustment reuse
  • Advanced analytics
  • Audit logging
  • Organisation administration
  • Support
  • Appropriate larger-organisation controls
Request a demo

Need more than 500 Candidate Journeys?

For organisations needing more than 500 Candidate Journeys, multi-team deployment, larger rollouts or additional commercial requirements.

Talk to us

What's a Candidate Journey?

A Candidate Journey is one unique candidate who submits one or more adjustment requests for one recruitment process or job application.

  • Multiple interview stages in the same application still count as one Candidate Journey.
  • Multiple adjustment requests in the same application do not create additional Candidate Journeys.
  • Inviting a candidate does not consume a journey.
  • Opening a link does not consume a journey.
  • An abandoned journey does not consume a journey.
  • A future application to a different role or process may count as a new Candidate Journey.

Pricing FAQ

What counts as a Candidate Journey?

A Candidate Journey is counted when a candidate submits one or more adjustment requests through Kindly Adjust for a recruitment process.

Does sending an invitation count?

No. Creating a case, sending an invitation or opening the form does not consume a Candidate Journey.

What if the candidate doesn't need an adjustment?

No Candidate Journey is consumed if the candidate confirms they don't need adjustments without submitting an adjustment request.

What if the candidate has several interviews?

Multiple stages for the same job application remain one Candidate Journey.

What happens if we exceed our included Candidate Journeys?

Candidate access continues uninterrupted. Additional journeys are recorded at your plan's additional usage rate.

Do recruiter accounts cost extra?

No. Standard pricing is based on Candidate Journeys rather than recruiter seats.

What if we need more than 500?

Contact us to discuss Enterprise pricing.

Designed to fit alongside your recruitment process.

Kindly Adjust is designed to complement your existing recruitment technology rather than replace it.

Not ready for a demo?

Review your current recruitment adjustment process first.

The Recruitment Adjustment Health Check covers 10 practical checks to help identify where candidate adjustment requests could be getting lost, delayed or handled inconsistently.

No login. No email form. No account creation.

See Kindly Adjust in action

We'd love to show you how Kindly Adjust works and explore whether it could help your organisation make recruitment more accessible.

Security & Trust

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